Last Updated: 11/09/2024

Welcome to Muma’s Kitchen! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mumaskitchen.com (the “Site”), and use our catering services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

1.1 Personal Information

When you book our services or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Address
• Payment information

1.2 Usage Data

We may collect information about how you access and use the Site, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and improve the Site’s functionality. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

• To process and manage bookings and orders
• To communicate with you about your bookings, orders, and inquiries
• To improve our Site and services based on usage data
• To send promotional materials, if you have opted-in to receive them
• To comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, or providing services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access or request a copy of your personal information
• The right to correct or update your information
• The right to request the deletion of your information
• The right to object to or restrict the processing of your information

To exercise these rights, please contact us at contact@mumaskitchen.com.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites you visit.

7. Children’s Privacy

Our Site and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@mumaskitchen.com
Business Address: Lane 1A, Talab Tillo, Udheywala Road, Near KK Resort, Shiv Nagar, Jammu

Thank you for trusting Muma’s Kitchen with your personal information. We are committed to protecting your privacy and providing you with a secure online experience.